Shipping & Delivery

Last updated: October 2026

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500Pieces MOQ per style
15–25Working days lead time
5–10Days express transit
7Days damage claim window

Our Order Model

CM Tech Gem is a wholesale jewelry supplier. Most items are made to order after confirmation — we do not operate a retail ready-stock storefront. This lets us keep flexible MOQ and support customization.

MOQ & Sampling

  • Minimum order: 500 pieces per style (500 pairs for earrings).
  • Stock samples and custom prototypes are available on request before bulk production.

Production Lead Time

After deposit and confirmed details, typical production runs 15–25 working days depending on style complexity and order volume. We state the estimated date in your order confirmation.

Shipping Methods

Method Transit time Best for
Express (DHL / FedEx / UPS) 5–10 days Samples and urgent small orders
Air freight 7–12 days Mid-size orders
Sea freight 25–40 days Full container loads — most cost-effective for bulk

Tracking

We provide tracking numbers once goods are dispatched.

Import Duties & Taxes

Import duties, VAT, and customs clearance costs are the buyer’s responsibility and are not included in our quoted prices.

Receiving Goods

Please inspect shipments on arrival and report visible damage within 7 days with photos so we can file a claim with the carrier.

Questions about this policy?

CM Tech Gem · Dongguan, China

Email: inquiry@cmtechgem.com

WhatsApp: +86 178 1797 2455