Privacy Policy

Introduction

CM Tech Gem (“we”, “us”, “our”) operates cmtechgem.com. This Privacy Policy explains what information we collect when you browse our site, request a quote, or place a wholesale order, and how we use and protect it.

Information We Collect

• Inquiry information: your name, company, email, WhatsApp, country, and product requirements submitted through our Request a Quote form or direct messages.
• Order information: confirmed styles, quantities, customization details, and shipping address for wholesale orders.
• Communication records: emails and WhatsApp messages exchanged for quotation and order follow-up.
• Technical data: IP address, browser type, and pages visited, collected via cookies and analytics to improve the site.

How We Use Your Information

• Respond to quotes and provide product specifications, MOQ, and pricing.
• Process and fulfill confirmed wholesale orders.
• Send production updates and shipping notices.
• Occasionally share new arrivals or promotions — you may opt out at any time.

Information Sharing

We do not sell your information. We only share data with logistics partners to deliver your order, and when required by law.

Cookies

We use cookies to remember preferences and analyze traffic. You can disable cookies in your browser settings.

Data Retention

We keep inquiry and order records as long as necessary for service and legal compliance, then delete or anonymize them.

Your Rights

You may request access, correction, or deletion of your personal data by emailing inquiry@cmtechgem.com.