Scratches are the most common complaint on returned metal jewelry. Some are superficial and can be polished out; others have cut through the plating and cannot be fixed at all.
Judging the Damage
A light surface mark that catches light evenly can often be polished. A scratch showing a different colour underneath means the plating is breached. Deep gouges on plated pieces cannot be repaired without re-plating.
Explore related styles in our rings range.
Safe Polishing Method
Use a dedicated jewelry polishing cloth rather than household abrasives. Work in one direction with light pressure instead of circular scrubbing. Clean the piece afterwards to remove polishing residue from crevices.
Explore related styles in our bangles range.
When to Replace Instead
Replace plated items where the base metal is visible through the scratch. Keep a small replacement buffer in every bulk order for quality complaints. Set a clear threshold with your team so decisions are consistent.
Explore related styles in our rings range.
Continue reading: Does Stainless Steel Jewelry Turn Your Skin Green?, Bulk Jewelry Storage: Keeping Wholesale Inventory Retail-Ready, Waterproof Jewelry: What the Claim Really Means for Buyers.
Ready to build your assortment? Browse rings and request a quote — our team confirms material, wholesale quantity and lead time before production.
